Your ticket purchase at our BRANDNER Schiffahrt webshop is legally binding in any case. Please note: Ticket orders are not subject to the Distance Selling Act (Fernabsatzgesetz) which means that they are excluded from the right of withdrawal and return.
§5f. No. 7 BGBl I 185/1999 stipulates that the law does not apply to contracts for the provision of recreational services, including boat tickets.
A return or exchange of paid tickets is therefore not possible. A replacement for unused tickets will not be paid.